A one-time setup fee builds your host. One monthly rate keeps it running, with hosting, support and a monthly conversation allowance included.
Your price depends on the plan, the number of locations and the hardware. You get it in a written offer within 48 hours. Setup is billed 50 % on order and 50 % at go-live. Monthly plans run for 12 months.
Pilot
One host on your website. The low-risk way to start.
200 conversations a month included
Most chosen
Business
A kiosk or your website, with requests that reach your team.
400 conversations a month included
Premium
Your own face and brand voice, with priority care.
550 conversations a month included
High-traffic web assistants, rollouts across several locations and links to your systems, such as a hotel system or a customer database, are priced per offer.
The setup fee
Billed 50 % on order and 50 % at go-live.
Face and voice matched to your brand, from our catalogue or made for you.
Your services, questions, prices and directions written as facts and tested.
Embedded on your website or installed on the kiosk, and connected to your requests inbox.
Dry runs with your team, one full revision round and a staff briefing at go-live.
In every plan
Servers, real-time avatar streaming and monitoring.
Both languages in every plan, at no extra charge.
What is stored, for how long and who sees it is set out in your offer. Your organisation is the data controller.
New features and knowledge updates are part of your plan.
Add-ons
Each add-on can join The Concierge or The Signature at any time.
A second screen at the same location, such as a second entrance.
Monthly
Requests and bookings confirmed to the guest by SMS or WhatsApp. Set up with a messaging provider for your project.
Monthly plus usage
A weekly view of visitors, topics, languages and busy hours.
Monthly
A map of your property drawn for the screen. The host marks the route while giving directions.
One-time
A second host for a second role, such as a concierge at the gate and a host on the website.
Monthly
Conversations beyond your monthly allowance are metered. A conversation is never cut off.
Per conversation
Setup fees are one-time, billed 50 % on order and 50 % at go-live. Monthly plans run on a 12-month term. A conversation is one visitor session with the host. Unused conversations do not roll over, and overage is billed only beyond your allowance. Hardware is quoted separately. All prices are set out in your written offer.
Hardware
The host runs on a screen with a browser: a tablet, a spare PC, a wall display or a floor-standing totem. Hardware is a one-time cost and quoted per setup.
Tell us about your front desk. We size the plan, the conversation allowance and the hardware and send a complete offer.